Shipping Rates & Times
We ship worldwide. All orders are processed within 1-2 business days.
| Region | Estimated Time | Cost |
|---|---|---|
| EU & UK | 2-4 business days | Free |
| United States & Canada | 4-7 business days | €15 |
| Rest of World | 7-14 business days | €25 |
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your package's journey.
Taxes & Customs
For orders within the European Union, VAT is included in the checkout price. For orders outside the EU, your local customs authority may apply import duties and taxes upon delivery. These charges are the responsibility of the recipient.
Packaging
Your DotClock is shipped in custom-designed, fully recyclable packaging that protects the delicate birchwood frame and LED matrix during transit.